FAQs

CUSTOMER SUPPORT

Questions? Comments? Fill out a contact form or email us at arielle@mindfulmagnoliavs.com and someone will get back to you within one business day.

 

HOW TO WEAR YOUR CRYSTAL NECKLACE POUCH?

Crystals positively interact with your body's energy field, or chakra. Crystals absorb, focus, direct, detoxify, shift and diffuse energy as they interact with the electromagnetic forces and subtle vibrations within the human and environmental energy fields.

These soft and smooth leather pouches are perfect for wearing your crystals and keeping them close. The more contact with your crystal, the stronger the connection becomes between you and your stone. The constant contact makes you more aware of its energy and more receptive to its qualities.

When wearing the pouch, it is best to wear it under your clothes touching your skin. It should sit a few inches above your belly button, on your solar plexus chakra. All chords are cut long and are adjustable to fit your unique being. 

 

 

WHAT DO YOU CHARGE FOR SHIPPING?

We currently offer domestic shipping via UPS economy flat rate of $4.90 with a delivery estimate of 5-8 days or standard flat rate of $6.90 with a delivery estimate of 3-4 days. Orders are sent out within two business days.

If an order is not deliverable to the address provided and is refused or returned to sender, the customer is responsible for original flat fee, plus any additional shipping costs to resend the package. We currently do not offer international shipping. 

We accept Visa, Mastercard, Discover and American Express credit cards as well as Shop Pay, Apple Pay, Google Pay and Meta Pay. 

 

WHAT IS YOUR RETURN POLICY?

All of our pouches are hand made with excellent care and attention to details. We hand pick all leather and vintage buttons ensuring they are of the highest quality and condition. For this reason, we do not accept returns on items. However, we want you to be thrilled with your purchase, and if for some reason you are not, email us your concerns at arielle@mindfulmagnoliavs.com.

Our Leather Crystal Pouches are carefully crafted in the U.S.A. with only the highest quality standards. We stand behind these pieces and want you to be completely satisfied with your purchase.

Once an order has been delivered to the address entered by the customer at checkout and we have proof of delivery, we are not responsible for lost or misplaced packages. The customer must contact their local postal service to locate any packages showing delivered to the address provided. Refunds will not be issued unless the recovered merchandise is returned to us.

 

 

WILL MY CUSTOMER INFORMATION STAY SAFE?

Protecting your information is our priority. We will only use the contact information collected to consult with you (via email or telephone) on your orders if necessary, or to occasionally keep you up to date about new products. If at any time you want to stop hearing from us, you can unsubscribe at the bottom of any email you receive from us. We will only share your delivery address with necessary shipping companies. We will never sell or share your details to any third party https://mindfulmagnoliavs.com/ may contain links to other websites, we are not responsible for their privacy policies or content. All transactions on https://mindfulmagnoliavs.com/ are strictly confidential.